Ecommerce Consultation, Hosting & Support Plans Powered by Magento
Essential consulting and support services bundled with high-end hosting designed to help merchants of all sizes increase sales. Rely on us for the expert advise and attentive support you need.
| Shared Server | Dedicated Server | Clustered Servers | |
|---|---|---|---|
| Starting at $149/mo. |
Starting at $379/mo. |
Starting at $1230/mo. |
|
| Description | Your site shares a server with similar websites |
Performance optimized Custom configurations Fully managed & supported |
Multiple server clusters High availability Engineered to spec |
| Appropriate Sites | Small to medium catalogs Low to moderate traffic Single site |
Small to large catalogs Hundreds of visitors per day Hundreds of orders per month 1 to 5 sites/stores |
Magento CE or EE Small to very large catalogs High traffic volumes Multiple sites/stores |
| Expert Consulting | |||
| Ecommerce & Strategy | Annual (1-hour upon request) |
Biannual (1-hour upon request) |
Quote |
| On-site SEO | Annual (1-hour upon request) |
Biannual (1-hour upon request) |
Quote |
| Google Analytics | Annual (1-hour upon request) |
Biannual (1-hour upon request) |
Quote |
| For additional consulting hours, contact us. | |||
| Magento Software & Feature Technical Support | |||
| Magento Native Feature Support | Basic Admin, Single Site | Advanced , Multi-Site | Advanced, Multi-Site |
| Catalog Setup & Administration | Yes | Yes | Yes |
| Order Management | Yes | Yes | Yes |
| Payment Processors | Yes | Yes | Yes |
| Tax Rules | Yes | Yes | Yes |
| Shipping Rules | Yes | Yes | Yes |
| Promotions & Coupons | Yes | Yes | Yes |
| Customers & Groups | Yes | Yes | Yes |
| CMS System | Yes | Yes | Yes |
| Newsletter Features | Yes | Yes | Yes |
| eBay Marketplace Integration via M2EPro Extension |
Yes | Yes | Yes |
| Store Reports | Default | Default | Default |
| System Configurations | Basic | Advanced | Advanced |
| API / Web Services | Basic | Advanced | Advanced |
| Neoverve Developed Extensions & Custom Programming |
Yes | Yes | Yes |
| For design or development support or troubleshooting, contact us. | |||
| Performance Optimization | |||
| Server Performance Optimization | Standard Shared Server Optimizations | Tuned for Custom Sites + Magento | Tuned for Custom Sites + Magento |
| Cloudflare CDN | Optional | Optional | Optional |
| Varnish Full Page Caching | N/A | Optional | Optional |
| Redis Cache | N/A | Yes | Yes |
| Percona MySQL Optimized Database | N/A | Yes | Yes |
| Server Management | |||
| Full Server Management | Yes | Yes | Yes |
| DNS Hosting | Basic | Advanced | Advanced |
| Nightly Site Backups | Six Day Rotation | Six Day Rotation | Six Day Rotation |
| Uptime Monitoring | Server Level | Site & Server Level | Site & Server Level |
| Network Uptime SLA | 99.9% | 99.99% | 99.999% |
| Security Monitoring & Patching | Yes | Yes | Yes |
| PCI Compliance Assistance | Yes | Yes | Yes |
| Neoverve PCI Scanning Service | Optional | Optional | Optional |
| Offsite Disaster Recovery Plan | Optional | Optional | Optional |
| Capacity | |||
| CPU’s | 8 Shared | 2 to 8 | 1 to 40 (per server) |
| RAM | 16 GB Shared | 4 GB to 16 GB | 4 GB to 128 GB |
| Web + Email Disc Storage | 5 GB to 10 GB | 25 GB to 100 GB | 100 GB to Unlimited |
| Nightly Backup Storage | 30 GB to 60 GB | 150 GB to 600 GB | 600 GB to Unlimited |
| Monthly Bandwidth | 40 GB to 100 GB | 100 GB to 1000 GB | 100 GB to Unlimited |
| Email Accounts | 20 | Unlimited | Unlimited |
| Development / Staging Server | N/A | Optional | Yes |
